Luxury retailers have long understood the power of offering pieces ‘on memo,’ but the process is typically manual and limited to select clients.
MEMO provides the infrastructure that enables luxury brands and retailers to memo their customers at scale — managing approvals, timelines, shipping, returns, and exceptions in a single system, seamlessly integrated with existing ecommerce experiences.
How it works
MEMO integrates into your existing ecommerce experience, giving you full control over how memo is offered and to whom.
- Integrate MEMO directly into your website and workflows.
- Customize the experience to match your brand.
- Choose which products, price points, and collections are available on memo.
Designed for luxury, built for scale
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Preserve the white-glove feel of memo without manual coordination.
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Extend memo beyond a small group of clients while maintaining clear limits.
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Fit seamlessly into existing ecommerce and clienteling workflows.
What customers are saying
“MEMO provided exemplary service…We very much appreciate the ease of dealing with your company.”
"The experience was A+... the attraction of your offering is that I can duplicate the in-store experience even in Virginia Beach."
“I loved the privacy of trying things on without any pressure.”
The MEMO advantage
A new way for customers to discover and purchase luxury items, supported by infrastructure retailers can rely on.
Purchase Confidence
Customers can try pieces at home, leading to stronger purchase intent and fewer abandoned carts.
Drive Conversion
>80% of memo orders convert to a purchase shortly after receipt.
Build Loyalty
Memo is perceived as a courtesy extended to trusted clients, strengthening long-term relationships and building trust.
MEMO insights
Perspectives. Case studies. Learnings.
In our latest MEMO Insights feature, we speak with Demetra Lalaounis Auersperg-Breunner, International CEO of Lalaounis, about how this heritage Greek house balances legacy with innovation, preserves traditional craftsmanship, and connects with modern collectors, worldwide, building trust and deepening client relationships through its partnership with MEMO.
Read the full story here.
Learn more about the next frontier in luxury shopping
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